Karl & Olaf Home Services
Our Services
| Type of Work | Tasks | Price |
|---|---|---|
| Home Repairs and Installations | Fixing loose or stuck doors, drawers, and handles Mounting curtain rods, mirrors, and coat racks Furniture assembly Small carpentry: repairing doors, frames and windows; fixing or installing cabinets; repairing wooden floors; installing shelves Small flooring fixes: repairing damaged flooring; installing laminate, vinyl or parquet; sanding and varnishing wood floors Wall repairs: patching holes and cracks; replastering Small tiling repairs: fixing loose or broken tiles; regrouting; small tile replacements | Get a quote |
| Home Cleaning | General cleaning Deep cleaning Move-in / move-out cleaning | Get a quote |
| Plumbing | Fixing leaks Unblocking drains and toilets Installing taps, sinks and toilets Repairing or replacing pipes | Get a quote |
| Electrical | Installing lamps Fixing sockets and switches Solving wiring and power supply issues | Get a quote |
| Painting and Decorating | Painting walls and ceilings Removing or installing wallpaper Touch-ups Decorative finishing Surface preparations before painting | Get a quote |
| Garden and Outdoor Care | Hedge trimming Lawn care Tree and shrub pruning Garden clean-ups Gutter cleaning Pressure washing patios and driveways | Get a quote |
Additional Information
Pricing: Prices include VAT. Materials and pre-work costs are not included.
Tools and Materials: We will bring the tools and expect you to supply the materials. In consultation, we may also be able to supply the materials.
Optional On-Site Visit: If needed, we may visit the job location before the booking is confirmed.
Note: Services are always carried out by certified tradespeople where required by law.
Karl & Olaf Home Services
Why Choose Us
Trusted Professionals: You and your home are treated with care and respect.
Stay Safe: Avoid injuries and prevent damage to your home.
Great Results: We deliver reliable, high-quality work.
Save Time: We handle the work, so you can focus on what matters most.
Tailored to Your Needs: Services are tailored to your needs and schedule.
Clear Pricing: You know the costs upfront. No surprises.
Karl & Olaf Home Services
Fair Problem Resolution
If something is not right, please let us know within 48 hours. We will review the situation and work towards a fair solution.
Karl & Olaf Home Services
How It Works
Request a Service: Fill out the booking request form.
Discuss Your Request: We contact you to discuss the job details, such as the type of work, scope, price, and time of execution. We answer questions and give advice if needed.
Optional On-Site Visit: If needed, we may visit the job location before the booking is confirmed.
Confirm Your Booking: Once everything is clear, you confirm the booking by making the payment.
Receive the Service: A trusted professional arrives to carry out the work.
Karl & Olaf Home Services
Our Work
Karl & Olaf Home Services
What Our Clients Say
"Finally, someone that does quality work! Highly recommend." – Anna
"No hidden costs, great communication, and excellent results. Couldn't be happier." – Lukas
Karl & Olaf Home Services
Frequently Asked Questions
What do you offer? Home Repairs and Installations; Home Cleaning; Plumbing; Electrical; Painting and Decorating; and Garden and Outdoor Care.
Who is it for? Busy families, professionals, and seniors who want a comfortable home without the work.
What is your service area? We work in Hamburg and the surrounding area.
What’s the cost? You can request a quote for each service. Prices include VAT. Materials and pre-work costs are not included.
Do you bring tools and materials? We bring all the tools needed for the job. You normally supply the materials, but in consultation, we may also be able to provide them.
Do you visit the job location? If needed, we may visit the job location before the booking is confirmed.
Are your professionals certified? Yes. When a job legally requires certification, it is always carried out by certified tradespeople.
Why choose you? You get high-quality work from trusted professionals who treat you and your home with care and respect.
What if I’m not happy with the result? If something is not right, please let us know within 48 hours. We will review the situation and work towards a fair solution.
How do I book? Fill out the booking request form.
Need help? For general questions, use the contact form. For service-related questions, use the booking request form.
Karl & Olaf Home Services
About Us
We are Karl & Olaf. We help you take care of your home. You can focus on what matters most and still enjoy a comfortable home.
Karl & Olaf Home Services
Contact
Website: www.karlolaf.com
Service Area: Hamburg and surrounding area
All rights reserved 2026
Karl & Olaf Home Services
Imprint
Provider Information (Website Owner)
Business Name: Karl & Olaf Home Services
Registered Address: Sophiaweg 500, 6523 NJ, Nijmegen, The Netherlands
Email: [email protected]
Website: www.karlolaf.comCross-Border Services
This website may also be accessed by users in Germany and the EU. For German users, we voluntarily comply with core information obligations under § 5 TMG and § 18 Abs. 2 MStV, in addition to our primary compliance with Dutch law.Responsible for Content (under § 18 Abs. 2 MStV – for German visitors)
Karl & Olaf Home Services
Sophiaweg 500, 6523 NJ, Nijmegen, The NetherlandsLiability Notice
Despite careful content control, we accept no liability for the content of external links. The operators of linked pages are solely responsible for their content.
Karl & Olaf Home Services
Privacy Policy
1. General Information
We take the protection of your personal data seriously. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, in accordance with the EU General Data Protection Regulation (GDPR), the Dutch General Data Protection Regulation Implementation Act (UAVG), and applicable provisions of the German Federal Data Protection Act (BDSG).2. Data Controller
Karl & Olaf Home Services
Sophiaweg 500
6523 NJ, Nijmegen, The Netherlands
Email: [email protected]We are established in the Netherlands and subject to Dutch data protection law.3. Data Collection on This Website
We collect and process the following personal data:Access data: IP address, browser type and version, operating system, referring URL, date/time of access, and pages viewed. This data is processed for technical functionality, security, and error detection.Contact data: If you contact us (e.g., via form or email), we store your message and contact information in order to respond.Cookies and similar technologies: We use cookies for essential site functionality and analytics. Where required by law, we ask for your consent before setting non-essential cookies. You can manage your preferences in your browser or through our cookie banner.4. Legal Bases for Processing
Your personal data is processed on the following legal bases under Article 6 GDPR:Consent – Art. 6(1)(a) GDPR: For activities requiring prior approval (e.g., marketing cookies).Performance of a contract – Art. 6(1)(b) GDPR: To fulfill our contractual obligations to you.Legal obligations – Art. 6(1)(c) GDPR: Where required by tax or commercial law.Legitimate interests – Art. 6(1)(f) GDPR: For website operation, security, and statistical analysis, unless your interests override ours.5. Third-Party Services
We may use trusted third-party providers to operate and optimize our website (e.g., web hosting, analytics, payment processing).Where such providers process personal data outside the EU/EEA, we ensure appropriate safeguards are in place under Chapter V GDPR (e.g., Standard Contractual Clauses).Examples include: e.g., Google Analytics, Stripe, MailerLite.Details are available upon request.6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law (e.g., tax retention periods under Dutch law).7. Your Rights
As a data subject, you have the following rights under the GDPR:Right of access (Art. 15): Obtain a copy of your personal data.Right to rectification (Art. 16): Correct inaccurate or incomplete data.Right to erasure (Art. 17): Request deletion of your data ("right to be forgotten").Right to restriction of processing (Art. 18): Temporarily block processing.Right to object (Art. 21): Object to data processing based on our legitimate interests.Right to data portability (Art. 20): Receive your data in a structured, machine-readable format.You also have the right to lodge a complaint with a supervisory authority.Primary authority:
Autoriteit Persoonsgegevens (Dutch Data Protection Authority)
https://autoriteitpersoonsgegevens.nlAlternatively, you may contact a supervisory authority in your EU country of residence.8. Contact for Data Protection Questions
For questions or requests related to data protection, please contact:
Email: [email protected]9. Updates to This Policy
We reserve the right to amend this Privacy Policy from time to time to comply with legal obligations or reflect changes to our services. Please check this page regularly for updates. Substantial changes will be clearly communicated where appropriate.
Karl & Olaf Home Services
Terms of Service
1. Scope of Application
These Terms of Service apply to all users of the website www.karlolaf.com and govern the relationship between Karl & Olaf Home Services, established in the Netherlands (hereinafter referred to as "Provider"), and users of the website and its services.These terms are applicable to private consumers and business customers within the European Union, with consumer protection rights applied in accordance with EU law.2. Services Offered
We provide services to customers who need help in their homes. We collaborate with subcontractors to serve our customers. Access to the website is free of charge, but certain services may require payment or a separate contract.3. Conclusion of a Contract
A binding contract is only formed once an order or booking is confirmed by us in writing (e.g., via email). The presentation of services on the website does not constitute a legally binding offer, but an invitation to place an order.4. Prices and Payment
All prices are listed in euros (€) and include statutory VAT (if applicable), unless stated otherwise. Payments must be made upon order confirmation unless otherwise agreed. Accepted payment methods include iDEAL, SEPA transfer, and other options listed on our website.5. Role of Our Business
We provide services to customers in collaboration with subcontractors, but we are not a party to the agreement between you and the contractor regarding the execution of the service. Contractors are fully responsible for the quality of their work and any issues that arise.
If you are not satisfied with the service, please notify us within 48 hours. We will do our best to resolve the issue at no additional cost. This may include arranging a return visit or providing a replacement professional. While we strive to resolve issues fairly, we cannot guarantee results and do not assume liability for the contractor’s work.6. User Responsibilities During Service Delivery
If you are not satisfied with the execution or expected result, inform the professional immediately so they have the opportunity to adjust the work or fix any issues on the spot.
If you cannot reach an agreement, pause the work and contact us. We will work with both parties to help find a fair solution.
Please inspect the work once it is completed and inform us of any visible issues within 48 hours.
If we do not hear from you, we will assume that no issues were identified.
If defects are found upon completion, the professional will correct them as soon as possible. If disagreement persists, please contact us for assistance.7. Changes During the Job
If it becomes clear during the job that additional work is necessary or requested, the professional will first discuss this with you. Any agreed-upon additional work and its price must be documented. This additional work will be billed and added to the final invoice.8. Right of Withdrawal (for Consumers Only)
If you are a consumer residing in the EU, you have the right to withdraw from a contract within 14 days without giving a reason. Full details, including conditions and exceptions, can be found in our Right of Withdrawal policy.
8B. Cancellations and Rescheduling
If you need to cancel or reschedule, please inform us as early as possible. Your right of withdrawal and its consequences are explained in our Right of Withdrawal Policy.9. Liability and Warranty
We are liable for damages only in cases of intent or gross negligence. In cases of slight negligence, our liability is limited to the breach of essential contractual obligations and direct damages. Liability for indirect or consequential damages is excluded to the extent permitted by law. Your statutory rights as a consumer remain unaffected.
9B. Force Majeure
We are not liable for delays or failure to perform due to events beyond our reasonable control, such as natural disasters, strikes, or network outages.10. Intellectual Property
All content on this website, including texts, images, graphics, layouts, and logos, is protected by intellectual property laws. Reproduction, distribution, or any form of use without prior written consent is prohibited.11. Data Protection
Our handling of personal data complies with the General Data Protection Regulation (GDPR) and Dutch privacy laws. For more information, please see our Privacy Policy.12. Governing Law and Jurisdiction
These Terms are governed by Dutch law, unless mandatory consumer protection laws in your country of residence apply. For business customers, the courts of Amsterdam shall have exclusive jurisdiction, unless agreed otherwise.13. Final Provisions
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect. In such a case, the invalid provision shall be replaced with a valid one that reflects the intent of the original as closely as possible.
Karl & Olaf Home Services
Right of Withdrawal Policy (Consumers)
1. Right of Withdrawal
If you are a consumer within the meaning of applicable EU consumer protection laws, you have the right to withdraw from this contract within 14 days without giving any reason.The withdrawal period is 14 days from the day the contract is concluded.To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear written statement sent by email or via our contact form. You may use the model withdrawal form provided below, but this is not mandatory.To meet the withdrawal deadline, it is sufficient that you send your statement concerning your exercise of the right of withdrawal before the 14-day period has expired.2. Consequences of Withdrawal
If you withdraw from this contract, we will refund all payments received from you without undue delay and no later than 14 days from the date we receive your notice of withdrawal. We will use the same payment method you used for the original transaction, unless you have expressly agreed otherwise. You will not incur any fees for the reimbursement.If you requested that the service begin during the withdrawal period, you are obliged to pay us a proportionate amount corresponding to the services provided up to the time you notified us of your decision to withdraw.If you cancel or reschedule less than 24 hours before the appointment, the terms and conditions under Cancellation and Rescheduling apply.2B. Cancellation and Rescheduling
You may cancel or reschedule free of charge up to 24 hours before the scheduled appointment.If you cancel or reschedule less than 24 hours before the appointment, you may be required to pay 50% of the agreed service price.If you do not attend the appointment without prior notice (no-show), you may be required to pay 50% of the agreed service price.Any amount charged will always be proportionate and will not exceed the value of the service agreed.3. Expiry of the Right of Withdrawal
Your right of withdrawal expires if:the service has been fully performed, andyou gave your express prior consent to begin performance during the withdrawal period, andyou acknowledged that you would lose your right of withdrawal once the contract had been fully performed.4. Model Withdrawal Form
(Complete and return this form only if you wish to withdraw from the contract.)
To: [email protected]I hereby withdraw from the contract concluded for the provision of the following service:— Ordered on: [insert date]
— Name of consumer: [insert name]
— Address of consumer: [insert address]
— Signature of consumer (only if submitted on paper): ___________
— Date: ___________
Karl & Olaf Home Services
Booking Request Form
Please fill out this form to request a service or ask a service-related question.Please include:
– Briefly describe what you need help with.
– City
– How you heard about us (Google, flyer, friend, etc.).If your question isn’t about a service, please use the contact form.
How It Works
Request a Service: Fill out the booking request form.
Discuss Your Request: We contact you to discuss the job details, such as the type of work, scope, price, and time of execution. We answer questions and give advice if needed.
Optional On-Site Visit: If needed, we may visit the job location before the booking is confirmed.
Confirm Your Booking: Once everything is clear, you confirm the booking by making the payment.
Receive the Service: A trusted professional arrives to carry out the work.
Karl & Olaf Home Services
Contact Form
Have a general question? Please fill out this form.For service-related questions, please use the booking request form.
Karl & Olaf Home Services
Referral Form
Please fill out this form to refer a friend. Write “Referral request” as the subject and message.
How Referrals Work
Fill out this form to receive a code.
Share your code with friends who haven’t used our service before.
When a friend places an order using your code, they’ll get 5% off, and you’ll receive 3% of their order value as credit toward your next purchase.
You can refer multiple friends and combine your credit on a single order.
Karl & Olaf Home Services
Work With Karl & Olaf
We are Karl & Olaf. We provide services to customers who need help in their homes. We collaborate with subcontractors to serve our customers.We are currently looking for people in Hamburg and the surrounding area who would like to work with us to provide home services and are interested in a long-term collaboration.
Why Work With Us
More work opportunities: We send you job requests, helping you get more work.
Support where it matters: You remain in control of your work. You discuss the job terms with the customer and carry out the work. We support you by providing job requests and handling administrative coordination, so you can focus on the work you enjoy most.
Flexibility: Accept the jobs you want and work when it suits you.
Fair pay: You set your own rates.
What You Need
A registered business.
A friendly and professional attitude.
Good communication with customers.
Your own tools for your work.
Ready To Start?
If you are interested, please fill out this form and we will get back to you.
Karl & Olaf Home Services
Karl & Olaf Home Services
A comfortable home, without the work.
Why Choose Us
Trusted Professionals: You and your home are treated with care and respect.
Stay Safe: Avoid injuries and prevent damage to your home.
Great Results: We deliver reliable, high-quality work.
Save Time: We handle the work, so you can focus on what matters most.
Tailored to Your Needs: Services are tailored to your needs and schedule.
Clear Pricing: You know the costs upfront. No surprises.
Our Services
Home Repairs and Installations; Home Cleaning; Plumbing; Electrical; Painting and Decorating; and Garden and Outdoor Care.
Karl & Olaf Home Services
Karl & Olaf Home Services
Too busy to deal with home repairs?
Our Work
What Our Clients Say
“Everything works like it should again. What a relief!”
– Thomas“Quick, respectful, and got the job done right.”
– Lena
Our Services
Home Repairs and Installations; Home Cleaning; Plumbing; Electrical; Painting and Decorating; and Garden and Outdoor Care.
Why Choose Us
Trusted Professionals: You and your home are treated with care and respect.
Stay Safe: Avoid injuries and prevent damage to your home.
Great Results: We deliver reliable, high-quality work.
Save Time: We handle the work, so you can focus on what matters most.
Tailored to Your Needs: Services are tailored to your needs and schedule.
Clear Pricing: You know the costs upfront. No surprises.
Karl & Olaf Home Services
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